I own and operate a high‐end furniture company that manufactures stand‐alone pieces of furniture. I was in need of a software solution to better manage my operations; the series of Excel files and Google spreadsheets were becoming increasingly difficult to manage as my company grew. I looked at JobBoss, E2 Shop Systems and the like before partnering with Crows Nest. While the software itself was impressive, the level of service Crows Nest provided before and after signing on is what made the decision obvious.
Initially I could not find a solution that was tailored to managing FURNITURE production – everything I looked at was geared towards machine shops or cabinet/millwork shops, companies that have larger but fewer PROJECTS to manage with many PHASES. My production is centered on many smaller projects, namely managing one piece of furniture through the production process. While Crows Nest is built on the cabinet/millwork shop system, they were confident they could work with me to create a solution. This has been the case since the beginning and continues to this day.
Below are the main ‘pillars’ of my process that I needed Crows Nest to address, along with the benefits I have realized:
What I am most pleased with is Crows Nest’s commitment to servicing my individual requests, even if they do now have direct benefits to the larger Crows Nest user community; I am most excited to see what these guys come up with next that will benefit my company in ways I would not have anticipated.
‐ Daniel Hellman, Co‐Founder, Hellman‐Chang