Crows Nest Software Privacy Policy

Updated on: 31 May 2015
Effective Date: 31 May 2015

General
At Crows Nest Software, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Our practice with respect to use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use of Crows Nest Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to www.crowsnestsoftware.com.

Children’s Online Privacy Protection
Crows Nest Software does not knowingly collect Personal Information from users who are under 13 years of age.

Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Crows Nest Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Crows Nest Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. Technologies such as: cookies, beacons, tags and scripts are used by Crows Nest Software and our partners [such as reseller partners], affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

With whom we share Information
We may need to share your Personal Information and your data to our affiliates, resellers, service providers and business partners solely for the purpose of providing Crows Nest Services to you. The purposes for which we may disclose your Personal Information or data to our service providers may include, but are not limited to, data storage, database management, web analytics and payment processing. These service providers are authorized to use your Personal Information or data only as necessary to provide these services to us. In such cases Crows Nest Software will also ensure that such affiliates, resellers, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your Personal Information or data to any person outside Crows Nest Software for any purpose that is not directly connected with providing Crows Nest Services to you.

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy Statement. We do not sell your Personal Information to third parties. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by Crows Nest Software in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If Crows Nest Software is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Crows Nest Services to you and are bound by confidentiality obligations.

End of Privacy Policy
If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support@crowsnestsoftware.com.